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How London Collection Works
London pick-up available 8–27 September 2026 only.
1. Shop the London collection
Choose from products from our London Pop-Up Collection.
2. Add your products to the basket
Check the product options carefully, particularly toolkit and colour selections.
3. Select “Pick up at London Pop-up”
Choose the London collection option during checkout.
4. Collect from the pop-up
Bring your confirmation email and order number. A digital copy is perfectly fine.
FAQ
Can I purchase products at the pop-up?
Products from the London collection can be ordered through the Lansei China website. Select Pick up at London Pop-up during checkout and wait for the collection confirmation.
Can I place an order while I am inside the pop-up?
Yes. You can browse the collection online using your own phone. Product information and QR codes will be available throughout the space.
Can I collect an order immediately?
Some orders may be prepared quickly, but please wait until you receive a collection confirmation. Products may need to be retrieved, checked or packed before handover.
Will every online product be available in London?
No. Only products included in the London collection can be collected from the pop-up. Other products will continue to be shipped through our usual delivery service.
Are the workshops suitable for complete beginners?
Many sessions are designed for beginners. Check the level shown on each workshop page before booking.
Can I visit simply to watch the demonstrations?
Absolutely. You are welcome to look closely, ask questions and stay for as little or as long as you like.
Can somebody else collect my order?
Yes. They should bring the confirmation email, order number and the name used for the order.
What happens if I cannot collect my order?
Contact us as soon as possible at info@lanseichina.com. Shipping or cancellation options will depend on the product and the location of the customer.
Are the displayed pieces available to purchase?
Some are available as finished works, some as DIY kits and others are exhibition pieces only. Look for the information beside each design or ask the team.